Hello there my lovelies,
I have worked in customer service for a while now. And last week I received my first letter of appreciation from one of my customers that works at one of the dealerships. It was so nice of him to do that for me. I did go out of my way for him, but I also do that for most of my customers without thinking twice.
If I get wonderful customer service I thank the person profusely or tip well, but that's it. I really don't go farther than that. But this man that wrote me a letter made me think twice about writing letters. Next time someone goes out of their way for me, I'll write a letter.
That letter made me feel so good. I bust my ass and sometimes I just feel burned out. And this guy realized that and went the extra mile for me.