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Sunday, July 16, 2006

My first letter of appreciation

Hello there my lovelies,

I have worked in customer service for a while now. And last week I received my first letter of appreciation from one of my customers that works at one of the dealerships. It was so nice of him to do that for me. I did go out of my way for him, but I also do that for most of my customers without thinking twice.

If I get wonderful customer service I thank the person profusely or tip well, but that's it. I really don't go farther than that. But this man that wrote me a letter made me think twice about writing letters. Next time someone goes out of their way for me, I'll write a letter.

That letter made me feel so good. I bust my ass and sometimes I just feel burned out. And this guy realized that and went the extra mile for me.

3 comments:

Anonymous said...

Sandra! How exciting for you! I hope you will start a little "appreciation" book. I wish I had kept all of the appreciation notes that I have received throughout the years. The last one that I received was from my 2nd period group. All the kids signed it. Oh, so rewarding! I have to keep looking at these because I get paid a very modest salary.

Anonymous said...

that's very nice. congrats! make sure you savor those moments/memories.
elisa

Anonymous said...

Congrats on your letter of appreciation, at least there is someone out their that feels very happy with what you have done for them.  Keep up the good work.